{"id":364,"date":"2012-01-30T02:36:56","date_gmt":"2012-01-30T08:36:56","guid":{"rendered":"http:\/\/rrbits.com\/epb\/?p=364"},"modified":"2012-01-30T02:42:13","modified_gmt":"2012-01-30T08:42:13","slug":"now-i-remember-why-i-hate-hps-website","status":"publish","type":"post","link":"https:\/\/rrbits.com\/epb\/2012\/01\/30\/now-i-remember-why-i-hate-hps-website\/","title":{"rendered":"Now I remember why I hate HP’s website"},"content":{"rendered":"
\"\"<\/a>

Not entering a valid part number is not a crime.<\/p><\/div>\n

So I go off to search for a part (specifically a replacement battery for a laptop) but I don’t have the thing with me since it’s not mine, I’ve just been tasked with finding a replacement.\u00a0 (So, no stickers for me!)\u00a0 As a last ditch effort before contacting the owner, I go googling and grab a random part number and decide to try to plug it into the part search and hope that it happens to match with HP’s all-knowing database, knowing full well it would probably say something like “Invalid Part Number” or something.\u00a0 Plug in: SFB-HPDV7_56157 and I’m met with a much more condescending message:<\/p>\n

A potentially dangerous input was detected from the client browser. This incident is reported to Support team. Please click ‘Home’ link to continue.<\/p><\/blockquote>\n

Really?\u00a0 It’s always such a pain to use HP’s website to find… umm… anything, but this is a first I have to admit.\u00a0 I wasn’t aware that dashes and underscores could be dangerous.\u00a0 Couldn’t be polite and just say “that part number isn’t valid.”<\/rant><\/p>\n

That out of the way, why do manufacturers go through such lengths to avoid parting us from our money?\u00a0 If I cannot, with ease, find a replacement part from you, I will not be able to buy it from you<\/em>. For those who don’t know, with HP, to find anything you need both the product number and<\/em> serial number to even begin your search. (Alternatively run their HP support assistant program on the laptop itself.)<\/p>\n","protected":false},"excerpt":{"rendered":"

So I go off to search for a part (specifically a replacement battery for a laptop) but I don’t have the thing with me since it’s not mine, I’ve just been tasked with finding a replacement.\u00a0 (So, no stickers for me!)\u00a0 As a last ditch effort before contacting the owner, I go googling and grab… Read more »<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[178],"tags":[],"class_list":["post-364","post","type-post","status-publish","format-standard","hentry","category-problems"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/rrbits.com\/epb\/wp-json\/wp\/v2\/posts\/364","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rrbits.com\/epb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rrbits.com\/epb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rrbits.com\/epb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rrbits.com\/epb\/wp-json\/wp\/v2\/comments?post=364"}],"version-history":[{"count":2,"href":"https:\/\/rrbits.com\/epb\/wp-json\/wp\/v2\/posts\/364\/revisions"}],"predecessor-version":[{"id":367,"href":"https:\/\/rrbits.com\/epb\/wp-json\/wp\/v2\/posts\/364\/revisions\/367"}],"wp:attachment":[{"href":"https:\/\/rrbits.com\/epb\/wp-json\/wp\/v2\/media?parent=364"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rrbits.com\/epb\/wp-json\/wp\/v2\/categories?post=364"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rrbits.com\/epb\/wp-json\/wp\/v2\/tags?post=364"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}